Automate, focus, and grow
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Angela Meharg Went An Inch Wide and 10 Miles Deep To Riches
- Studied music in college
- Was using a Mac when she was 16
- Went to coding camp at 13
- Wanted to work for a software company
- Got a job at Seagate Software and did tech support and they were using Crystal Reports
- Left and became a freelance specialist and has been doing it for 20 years
- Her former boyfriend got her the URL "Crystal Reports Goddess"
- Got bored with her career and when she turned 40 she decided to create a business to get out from behind the computer
- In her business class they asked "how specific can you make your offer?"
- It's hard to be known for something if you're a generalist
- The more focused she gets the more profitable and better known she becomes
- Her first hire was a co-worker from Seagate 20 years ago
- She just knew she needed help
- She wasn't the perfect fit so they actually parted ways amicably after 10 months
- It helped her define what she needed
- Her next two were also from Seagate
- Keith and Peter were both contractors
- She was specific with her needs
- Hiring and training two at the same time was effective
- They were technical with strong customer support skills
- She's a technician in the sense of the "E-Myth"
- Being a control freak means she has high standards but she was her own cap on her financial goals
- It's more leverage and more fun having a team
- They are all remote and never meet their customers
- Use Slack to project manage and communicate, Google Drive for file sharing, and they're looking into project management software like Priority Matrix (per Getting Things Done) and Asana
- Certified Parnter for QCube so they get great referrals or they read her blog posts
- Good rants drive engagement on her posts
- Hired a naming specialist to create "Datisfy: Do what counts"
- Get out and network at industry conferences and speak every chance you get
- Automate. Integrate. Dominate. Invest in automation.
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