- Get your 2-week free trial of Leadferno
- Took five days over email to try to buy a boat when it could've/should've been a 5-minute discussion
- SMS helps you convert lurkers to leads quickly
- High risk and high reward to build your own
- Text blasts are great for e-commerce
- Consumers like the two-way features of text, i.e., it's a utility
- Broke code in early 2021
- Sept 2021 went to market
- "The Lead Box" is always visible for the consumer to engage
- Customize the buttons and the movement
- Channels
- Put the top conversions in front of the customer
- Go right to text
- Link out to any URL like your scheduling tool
- Click to call and track it
- Primary button
- Icon (he recommends including "Text" since it's a game changer!)
- Reporting
- Google Analytics
- Funnel
- Message with Facebook Messenger and Google Business Messages
- No broadcast SMS, purely one-to-one
- "Add to Contacts"
- Free 800 number
- Can port over landline
Turn lurkers into leads."
- All, Unassigned, Me folders
- First-come, first-served by sales reps
- Transfer communications
- Management can oversee conversations
- Orange, Green, Blue, Grey
- Integrates with CRMs, but the SMS is sent from inside Leadferno
- Zapier integration and an API for custom integrations
- Instant auto-reply to establish immediate contact
- During business hours
- After hours
- Run multiple profiles
- Segmentation of inboxes
- Service departments or locations
- Have one account but multiple profiles for each location
- Everything is time-stamped and user-stamped
- Shortcuts, i.e., snippets
- Conversations can be transferred/assigned
- Schedule texts in the future for follow-up
- Closeout conversations as Won or Lost
- Start new conversations
- I hate convincing prospects
- Service requests
- Google reviews
- Two-week free trial
Links Mentioned In The CRM Sushi Podcast