The Business Fixer Blog by Wes Schaeffer, The Sales Whisperer®

Bob Moesta Helps Innovators and Entrepreneur With Learning To Build

Written by Wes Schaeffer | Oct 21, 2022

Innovate, Initiate, Dominate

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Professional Sales Tips you'll learn today on The Sales Podcast...

  • Meet them where they are
  • We don't have to educate them
  • Our features and benefits don't excite them
  • How does the benefit help you?
  • "Why now?"
  • How many are struggling with the issue you solve? 

Related episodes and posts

  • Tell them what has to happen for them to be ready for you.
  • Stop trying to sell everyone
  • Context has as much value as your product
  • 40 years of building businesses there are only five features people need and they want a discount for the features they don't need
  • When you overload/over-engineer the product they want a discount
  • His four core mentors
  • Bob can't read or write due to several head injuries
  • His injuries are the greatest gift he ever got that he would never wish upon his children
  • He can see patterns
  • Learns through observation and conversation
  • Not afraid of being wrong
  • People mess up by not talking until they know
  • Go build to learn
  • Life is full of tradeoffs
  • The great know what not to do
  • Build a kick-ass half instead of a half-ass whole
  • People lie
  • We lie to ourselves

 

  • Where's a void?
  • People don't know what they want or what's possible
  • Learn to uncover demand
  • The greatest lie in the world is if you build it they will come
  • Stop looking at your customers through your product
  • It's how they say it that matters
  • AI will not replace real sales.
AI will not replace real sales."
  • Don't avoid the negative aspects of your offering
  • Let them know it'll be work
  • Underpromise and over deliver
  • What's the prize to them?
  • Basic...what they expect
  • Performance...the things like gas mileage
  • They don't expect but struggle with...heated seats, remote start
  • It always evolves down from exciting to performance to basic
  • "What could you do with a faster horse?"
  • Why feature creep happens...
    • Engineers design something cool and customers say it's cool...but they never use it
    • Study the consumer, not the product
    • The salespeople make excuses and accept excuses from lying prospects who just want to get off the phone. Price is the easiest way to shut up salespeople.

 

 

 

  • You need to understand the progress people are trying to make
  • Technology agnostic requirements of the customer
  • Causal structures, "If you can't describe what you're doing as a process, you don't know what you're doing." ~ J. Edward Deming
  • Slow down and document your steps
  • They only live processes...they need to see it
  • You need to see to work on it
  • Empathetic perspective: see around corners...remove your bias
  • Uncovering demand vs. 
  • Causal structures: be curious and make them better
  • Prototyping to learn vs. to verify: contrast creates meaning so understand the competition
  • Help people learn how they want to buy
  • Teachers don't teach the way people like to learn
  • "Where are you on your buying timeline?"
  • Identifying and managing tradeoffs: knowing what you don't have to do
  • Southwest sucks at snacks and food
  • Southwest competes with driving
  • We all possess these skills
  • Salespeople are afraid of what to say
  • Painted his whole life
  • Over 900 paintings
  • Know your time...don't wait...when things age beauty emerges
  • How does a dyslexic person write a book?
  • Scribe Media helped him write his book and interviews him in 10, 2-hour sessions
  • Takes about 4.5 months to create
  • If he has never seen it before, he can't read it
  • He has to hear it first
  • Born premature
  • He likes to grind and help people
  • All of his hard work helps him help people
If you can't describe what you're doing as a process, you don't know what you're doing." ~ J. Edward Deming

Sales Growth Tools Mentioned In The Sales Podcast

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  • Send Drunk Emails: ...that get opened and get you paid!
  • Phone Burner: work the phone like a machine so you can be a human when you connect.
  • Sendspark: Send video emails that make an impact so you can stand out from the noise. Use promo code SALESWHISPERER to get 33% off for 3 months

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