"Learn to fail the battle but win the war"
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Takeaways
- Parenting can be both joyful and challenging, especially with large families.
- Entrepreneurship requires a willingness to take risks and learn from failures.
- The timeline between idea and action can be short for those willing to embrace risk.
- Failures should be viewed as learning opportunities rather than setbacks.
- AI is transforming the sales and customer service landscape, making processes more efficient.
- Understanding when to quit a venture is crucial for long-term success.
- Building strong teams is essential for scaling businesses effectively.
- The importance of personal interaction in sales remains, even with the rise of AI.
- Balancing multiple businesses can lead to stress and pressure on personal life.
- Success in business often comes from a combination of hard work, resilience, and
adaptability.
- AI is significantly impacting the call center and customer service industries.
- Old-school sales techniques remain effective in today's market.
- Local events and networking are crucial for business growth.
- Listening is a vital skill for successful salespeople.
- Balancing family life with business is essential for fulfillment.
- Success should be redefined beyond just financial achievements.
- Understanding personal values is key to true success.
- AI can enhance sales processes, especially for high-volume products.
- The emotional connection to family can be more fulfilling than business success.
- Enjoying the journey of family life is important for overall happiness.
titles
00:00 The Joys and Challenges of Parenting
06:10 Navigating Success and Failure in Business
14:04 Understanding When to Quit vs. Persist
19:52 The Future of Customer Service with AI
26:39 Old School Sales Techniques in a Modern World
31:39 Balancing Family Life and Business Success
41:10 The Future of AI in Customer Engagement
- Salesman first.
- Started washing dishes at 14.
- Created a business plan to wash cars at age 8.
- Entrepreneur at heart.
- You need a desire to sell to win as an entrepreneur.
- At 19, he started selling Cutco Knives.
- COVID destroyed about 95% of his sales organization overnight.
- He's a launch guy.
- He has a high appetite for risk..."Call it stupidity."
- "I'm not afraid to fail."
- Stick with your expertise.
- Don't let your success go to your head.
- "Maybe more business isn't necessarily better business."
I've never let a failure define me.”
- "For a second, I wasn't thinking, I just wanted to win."
- It put a lot of pressure on him and his family.
- But how do you define winning?
- "We don't need everything."
- Learn to say no...bring down the stress.
- "I'm scaling down now."
- AI is good at understanding data and making decisions.
- AI can eliminate you from being on hold.
- We're built to solve problems, not sit in a cubicle and do repetitive tasks.
- He's leveraging LinkedIn Navigator and live events to grow his B2B sales.
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