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S.M.I.L.E. To Make Exceptional Sales, Steve Rigby

Put People First To Be First In Sales 

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Sales Tipsyou'll learn today onThe Sales Podcast...

  • Experience is a great teacher, but the tuition sure is high
  • "Trust, not technology, is the issue of the decade, " Tom Peters
  • 14 years of referrals
  • Become a better person is the challenge. Teaching sales is easy.
  • "M" - It's up to "me" and turn it upside down and it's "we"
  • "S" - keep it Simple for yourself and for your customers
    • What they have now is what is lacking so find out more about that
    • If you give people too many choices it hurts sales

  • 70% of the sale is made my the human relationship/feel as referenced in"Customers Are People...The Human Touch" by John McKean
  • "E" - enjoy everyone you meet and everything you do
  • Put people first and your product last
  • Call people you know and ask for referrals to bypass cold calling
  • People buy you
  • Time kills deals
  • "Are you okay?"
  • Knowledge-Skills-Desire = Habit
  • Which is most important?
  • Desire/Attitude is the front wheel of the tricycle
  • The person seated on the tricycle is most important.
  • Do you care about your customers?
  • Do you have the character?
  • Do you have the values and attitude?

Links Mentioned In The Sales Podcast