Use Emotions To Sell By Personality Type, With Tim Van Milligan
Feb 03, 2022
DISC and Myers-Briggs is old school
Selling By Personality Tips you'll learn today on The Sales Podcast...
- The rocket man
- Became an entrepreneur
- Interested in emotions and selling by personality
- Loved model rockets as a kid
- Hired away from NASA to work in Colorado in toy rockets
- Eventually got let go but loved selling to consumers so he started his own rocket company
- Took 10 years
- Focused on emotions
- Worked on the school newspaper in college and sold the ads and he loved it
- Gave him extra money
- Extra perks...like getting fed by your pizza shop client
Emotions can be triggered following a formula."
- Two big "nuclear bombs" hit him and he wanted to capture this moment and idea
- Emotions are triggered and there is a formula for triggering them
- There are 10 emotions, not five, as Dan Hill mentioned
- Happiness
- Sadness
- Fear
- Anger
- Embarrassment
- Guilt
- Shame
- Disgust
- Contempt
- Surprise
Steven Sisler discusses how to know yourself to grow sales.
- The four big emotions salespeople use
- Happiness
- Fear
- Anger
- Shame
- Take what someone values and honor it to bring on happiness
- Anger is triggered when something you value is attacked
- Fear is triggered when something you value is threatened, i.e., a child gets sick
- Shame, unfortunately, is used often and is triggered when something you value is ignored
- Salespeople trigger shame all the time without even knowing it
- They'll start a presentation and ask the prospect, "What are you looking for in a new car?"
- A value solicitation question
- How do we build rapport?
- Rapport is established when both parties feel they have common values
- The four classifications of values
- People
- Possessions
- Passions, non-physical, i.e., our faith, our hobbies, sports teams
- Principles, our guiding principles. This is his second nuclear bomb discovery
- People with similar guiding principles have similar personality types, temperaments
- Myers-Briggs has four temperaments but 16 personality types
- Our purpose for humanity is to survive conflict, so we need four types of people
- Warriors
- Logistics
- Strategists, force multipliers, always short on supplies so how do you do more with less?
- Morale officers, i.e., caregivers, i.e., medical, courage-producers
- They all have similar values
- Logisticians value time
- To build rapport with those who value time we must understand and follow the sequence
- To know what they value, you must ask questions, but you can ask the wrong questions at the wrong time
- Salespeople become "me too"
- Prospects are trying to hide their values so they are not shamed by them later in an effort to close me
- We need to display our values first to our prospects so their values remain hidden
- You can do this the long way or the short way
- The short way is to display my emotion and show them we are in alignment
- You must be able to type people quickly
- Guiding principles are leading indicators
- Their leading indicators enter a room before they do
- Every day you make decisions based on your values to affect your future
- It's like a BINGO card
- There's a lot here so just remember that we're all in the Army so break this down to the big four
- What are the characteristics each type needs to be successful
- Warriors:
- Action-oriented
- A fighting partner
- "I've got your back"
- Speed/Time
- Agility
- They hate consistency, predictability
- Display your emotion that you have the same values as your prospects
- In NLP there is mirroring, but the purpose is to get the prospect to feel as though they are looking in a mirror
- If you have time you can research your prospects to learn about them and discern what their values are
- You can do this face-to-face but it takes work but the payoff is huge
- Personality temperaments are genetic
- You're born with it
- It guides your life
- Clothing and facial hair can tell you a lot about someone
- Earrings, big hoops are warriors
- Companies have personalities
- He attracts other logistical customers
- He builds rapport
- "What are you trying to achieve?" must be asked, but only after rapport is established.
- He likes Myers-Briggs over DISC
- Thinking to Feeling and Energy is vertical
- Tim is an introvert without high energy
- Myers-Briggs has four axes on two sheets
- Sensing vs. Intuition
- Split those in half
- Perceiver or Judger
- Warrior or Logistical
- Thinking vs. Feeling
- Intuition Feeler, Morale Officer
- Strategist
- Perceiver or Judger
Sales Growth Tools Mentioned In The Sales Podcast
- Get Timothy Van Milligan's Books:
- Visit his websites