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Make More Contacts Over The Phone With Brian Podolak

Take the 1,000-call challenge

[ LISTEN NOW ON ITUNES ]

 

Communication Tips you'll learn today on The Sales Podcast...

  • Native New Yorker
  • Learned patience and how to work with a culture that is not motivated by money in Costa Rica
  • How to motivate people
  • Grew a call center to 600 employees
  • Looked at quality of life
  • Gave unlimited vacation time
  • Helped him relax and calm down, which was healthier
  • He had to be within two bus stops for his workers, so location was key
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  • People today are looking at quality of life as well now in the post-COVID world
  • People understand their worth now
  • He is paying his people better
  • Create a better culture to offset lower salary if you can't match your competitors
Chris Orlob discusses AI for cold calls on The Sales Podcast 233

Chris Orlob discusses using AI to close more sales on The Sales Podcast #233


Take The Quiz—Find Your CRM

 

  • Working in the B2C world to return calls to leads and transfer to a sales rep
  • Calls are so rare post-COVID, so making calls can be more effective today
  • Multi-media, multi-step follow-up is key
  • He's creating a contact-solution vs. a call-center-solution
  • He has a conversational AI product
  • Personalized greetings
  • Tied to your CRM, i.e., tokenization
  • Does a TO—turnover—quickly when the system doesn't know how to answer
  • People want to be more direct and get to the point faster
  • The AI has to listen
  • We don't listen to learn, we listen to reply
  • Listen to understand
  • Your AI can keep you
    • Conversational
    • Consistent
    • Compliant
    • Cost-effective
  • You need 10-agents at least to benefit from his software
  • It's an all-in solution
  • He's the gas of the fire, not the spark
  • It's a model that has to be trained by humans
  • Get your sales cycle dialed in before you bring in AI

Sales Growth Tools Mentioned In The Sales Podcast

  • Take the 1,000-call challenge at Vocodia 

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