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Talk to 10x More Prospects, Chris Beall, Connect and Sell

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  • Push a button
  • Talk to targets
  • Not too good to be true
  • Stumbled upon ConnectAndSell

  • Shawn McLaren was the founder
  • Chris is a physicist
  • Came in as the VP of Products
  • Became CEO in 2014
  • Humans in the background do the grunt work but they're armed to the teeth with technology to get you in touch with the right prospect
  • Makes 50 million dials a year
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  • Prospects are afraid of us since we ambush them
  • But they respond to how we treat them
  • We have seven seconds to get them to trust us
  • Show the other person that we see the world through their eyes
  • Show we are competent to solve a problem they have right now
  • "I know I'm an interruption. May I take 27 seconds" with a playful voice
  • Trust is the result
  • Round numbers are too odd to be believable
  • "I believe I've discovered a breakthrough."
  • "Do you have your calendar handy?" in a playful voice
  • You are the silver bullet
  • It's your job to hit the curveball
  • Sales is easy to get into so it attracts lower talent
  • Talking and listening is easy enough but they don't read or write well
  • It's not fair to ask salespeople to do research or process design
  • He has lead pools instead of territories
  • His agents are not dialers because it doesn't scale
  • He uses centralized servers
  • It's like requesting an Uber. It won't connect unless you ask.
  • 14.79 dials to have a conversation
  • 2 min, 18 seconds between conversations
  • CRM is automated so it's updated perfectly every time
  • Always circle back on ideal prospects
  • Call back those who hung up on you the next day or next week
  • "Hey, when we last spoke you didn't have time to talk. Is now a better time?"
  • Only 3 out of 218 asked to be taken off the list
  • 0.9% blocked by gatekeeper
  • 21.7 to 24.2 dials to connect since COVID
  • Psychological consistency is key
  • They never get over the ambush on the first call
  • "The Venus flytrap" objection is "Tell me more" and they reply with "We're all set" and you're dead
  • Horses are big like prospects and they can always run away
  • Get them to come to you and take a meeting
  • Offer a carrot
  • He offers 700 test drives a year
  • Cold Calling Flight School, nail the message, takeoff (the first 7 seconds), free flight (27 seconds), landing (setting the meeting), turbulence (objections)

Links Mentioned In The Sales Podcast