Why Do You Spend Money To Lose Clients?
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E-VER-Y-THING!
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How To Incentivize Coin-Operated Salespeople, With Bernie Kassar
Posts about Customer Service
Good. Fast. Cheap. Pick Two. (When and How to Be a TAD In Sales.)
How To Make The Sale So You Both Win
Your prospects are overwhelmed.
They were overwhelmed before...
Your ‘Customer Service Skills’ Are Killing Your Sales
Your prospects WANT to give you their money but your poor customer service skills are driving them...
How To Ruin A Customer For Life
We're not open. You have to leave the building and come back at 8!"
Thus declared "Earl," the...
Today Is The Best Day In The Year
Write it on your heart that every day is the best day in the year." ~Ralph Waldo Emerson
Howdy.
Winning & Losing At Wine Tasting
Strive For More Than Ho-Hum
Pardon my rant...This weekend (10/11/10) we went wine tasting with some...
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Tough guys, self-proclaimed goo-roos, and carnival barkers start with a disclaimer as a "pattern interrupt,"
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